Manual

The SafePhrase Manual

Everything in detail: how each part works, when to use it, and, because this is a safety product, what each check proves and what it doesn't. New here? The five-minute quick guide is the place to start.

1. 1 Circles and roles What a circle is, what admins and members can do, and how to think about who belongs in one.
2. 2 Invites and the personal invite video How invites work, why they carry your face and two check words, and the golden rule for anyone receiving one.
3. 3 Verifying a new member Why new members start as pending, the three ways to verify them, and which to choose.
4. 4 How the phrase works Where the three words come from, why they change every minute, and why they work offline.
5. 5 SafeText and SafeVideo challenges How to check a suspicious conversation, what a passed challenge proves, and what it can never prove.
6. 6 The checks inbox and badges How the Activity tab organises verification work, and what a red badge does and doesn't mean.
7. 7 Lost or compromised phone The freeze and rotate playbook for when a member's phone is lost, stolen, or acting strangely.
8. 8 Apple Watch and widgets Putting the live phrase a glance away, on your wrist, home screen, and lock screen.
9. 9 Plans and pricing What's free, what Plus and Pro add, and how the subscription is metered.
10. 10 The security model, honestly What SafePhrase can see, what it can't, what each check proves, and the limits we design around.
11. 11 Troubleshooting Phrases that don't match, out-of-date keys, missing notifications, and moving to a new phone.